Compliance & Consumer Rights

Legal & Trust Documentation

Last updated 28 Sep 2026 · Sample legal copy for demonstration concept.

General terms and conditions governing the use of the Glowcart web store, mobile application, and Luxe experience centers.

How we collect, protect, and process your personal information in strict compliance with the Digital Personal Data Protection Act (DPDP), 2023.

Clear explanation of how ToneMatch processes camera frames entirely on your local device without cloud image transfer.

Our 7-day hassle-free return policy, damaged seal exchange, and the free Base Match guarantee.

Delivery service levels, Glow Express 90-minute fulfillment, and regional timeline commitments.

Details regarding essential session cookies, preference caching, and analytical cookies.

Statutory escalation desk and nodal officer details per the Information Technology Rules, 2021.

Quality standards, mandatory INCI disclosures, and shade naming regulations for brand partners.

Transparency standards for sponsored products, live broadcasts, and brand collaborations.